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Privacy Policy

A. Introduction

RICHWAY AQUA HEALTH INDIA PRIVATE LIMITED (hereinafter "RAHIPL") is committed to protecting the privacy of its users and maintaining the confidentiality of the personal information they provide. As a responsible data controller and processor, RAHIPL adheres to strict privacy standards.

this Privacy Policy outlines the practices for handling and securing Personal Information provided by RAHIPL’s users, subsidiaries, and affiliates.

B. Applicability of the Privacy Policy

this Privacy Policy applies to any individual ("User") who:

  • Purchases, intends to purchase, or inquires about any product(s) or service(s) made available by RAHIPL.
  • Accesses RAHIPL’s customer interface channels, collectively referred to as Sales Channels, including:
    • Website: www.richwayaqua.com
    • Mobile site or app.
    • Offline channels such as call centers and offices.

By accessing or using RAHIPL’s Website or other Sales Channels, you consent to the terms of this Privacy Policy. If you do not agree, please refrain from using these platforms.

C. type of Information We Collect

to provide services, fulfill legal obligations, and meet obligations towards third parties, RAHIPL collects the following types of information:

  • Personal Information: Name, contact details, financial information, and preferences.
  • transactional History: Details of e-commerce activities.
  • User-Generated Data: Files, images, and documents uploaded by users.
  • Identity Documents: For services like auto-check-in, such as PAN Card or Aadhaar Card.

D. How We Use Your Personal Information

Your Personal Information may be used for the following purposes:

  • Confirming reservations and processing payments.
  • Sending transaction updates and notifications.
  • Providing customer support and enhancing services.
  • Detecting fraud and ensuring secure transactions.
  • Conducting surveys and marketing promotions.

E. Cookies and Session Data

RAHIPL uses cookies to enhance user experience and provide personalized advertisements.

  • Cookies: Small data files stored on your device to improve navigation and display relevant content.
  • Session Data: Information about browsing patterns and preferences, used to enhance website functionality.

F. Sharing Your Information

Your Personal Information may be shared with:

  • Service providers and suppliers for fulfilling bookings.
  • Affiliates and associates to improve services.
  • Business partners for co-branded offerings.
  • Authorities as required by law.

G. Your Rights

As a RAHIPL user, you have the right to:

  • Access and correct your Personal Information.
  • Request deletion of non-mandatory data.
  • Withdraw consent for data processing.

Contact us at richway9pr@gmail.com for assistance.

H. Changes to the Privacy Policy

RAHIPL reserves the right to revise this Privacy Policy to comply with legal or operational requirements. Updates will be communicated through appropriate channels.

Contact Information

If you have any questions or concerns, contact us at: